Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Llanwrtyd Wells | GPhC No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how we collect, use, and protect your information when you use our online pharmacy weight loss clinic services.

1. Who We Are

Pharmacy Weight Loss Llanwrtyd Wells is a GPhC registered online pharmacy (GPhC No. 9012511) serving patients in Llanwrtyd Wells and the surrounding UK. We act as the data controller for all personal information collected through our services.

2. Data We Collect

To provide our pharmacy and weight loss services safely, we may collect the following information:

• Personal details: Full name, date of birth, address, and contact information
• Health information: Medical history, current medications, weight, BMI, and relevant health conditions
• Payment details: Billing information processed securely through our payment provider
• Account information: Login credentials and order history
• Technical data: IP address, browser type, and device information collected when you visit our website

3. How We Use Your Data

We use your personal and health data to:

• Process your consultation and assess suitability for weight loss treatments
• Enable our pharmacist to review and approve your order safely
• Dispense and arrange delivery of your medication (typically within 1 working day of pharmacist approval)
• Maintain accurate patient records as required by pharmacy law
• Communicate with you about your orders, treatment, and account
• Comply with our legal and regulatory obligations as a GPhC registered pharmacy
• Improve our website and services

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and where health data is concerned, the provision of healthcare services under UK GDPR Article 9(2)(h).

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies we use include:

• Essential cookies: Required for the website to function correctly, including secure login and checkout
• Analytics cookies: Help us understand visitor behaviour so we can improve our services
• Preference cookies: Remember your settings and choices for future visits

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to use parts of our website.

5. Sharing Your Data With Third Parties

We do not sell your personal data. We may share your information only where necessary with trusted third parties, including:

• Delivery partners: To fulfil and track your medication orders
• Payment processors: To handle transactions securely
• IT and hosting providers: Who support the operation of our website and patient management systems
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to disclose information
• Healthcare professionals: Where clinically necessary and in your best interest

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Payment data is retained only as long as necessary for accounting and legal purposes.

7. Data Security

We take the security of your personal and health data seriously. We use encryption, secure servers, and access controls to protect your information. Only authorised pharmacy staff can access patient records, and all access is logged and monitored.

8. Your Privacy Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also request that we restrict or object to certain types of processing, or ask us to provide your data in a portable format. To exercise any of these rights, please contact us directly using the details below. We will respond to all data-related requests promptly and fairly.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Llanwrtyd Wells
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk