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Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Llanwrtyd Wells

Pharmacy Weight Loss Llanwrtyd Wells
GPhC Registration No. 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Llanwrtyd Wells is a GPhC-registered online pharmacy (No. 9012511) providing weight loss consultations and prescription services to patients in Llanwrtyd Wells and the surrounding United Kingdom. We operate in full compliance with General Pharmaceutical Council regulations and applicable UK pharmacy law.

2. Eligibility

Our services are available to individuals who are:

We reserve the right to refuse or withdraw services where we determine, in our clinical judgement, that treatment is not appropriate or safe for you. Providing false or misleading information may result in immediate termination of your account and could have serious health consequences for which we accept no liability.

3. Prescriptions and Clinical Decisions

All prescriptions issued through our service are subject to a clinical review by a qualified, registered pharmacist or prescriber. Submitting a consultation form does not guarantee that a prescription will be issued.

Our pharmacist retains full clinical discretion to approve, decline, or modify any treatment request. All prescriptions issued comply with UK prescribing standards and are valid only for the individual named patient. You must not share, sell, or transfer any medication prescribed to you.

4. Payment

Payment is required in full at the time of ordering. We accept major credit and debit cards via our secure payment provider. All prices are displayed in pounds sterling (GBP) and include VAT where applicable.

By submitting payment, you authorise us to charge the total amount shown at checkout. We will not process or dispatch your order until payment is confirmed. We reserve the right to change our pricing at any time; changes will not affect orders already confirmed.

5. Delivery

Once your consultation has been reviewed and approved by our pharmacist, orders are dispatched within 1 working day. Delivery is made via a tracked service to your nominated UK address.

We cannot be held responsible for delays caused by couriers, adverse weather, or circumstances beyond our reasonable control. Please ensure your delivery address is accurate at the time of ordering; we are unable to accept liability for items delivered to an incorrectly entered address.

6. Cancellations and Refunds

You may cancel your order at any time before your prescription has been clinically approved and dispatched. To cancel, please contact us immediately by email or phone.

Once a prescription has been dispensed and dispatched, we are unable to accept returns or issue refunds for prescription-only medicines, in accordance with UK pharmacy regulations and patient safety requirements. Refunds for non-prescription products or consultation fees may be considered at our discretion where services have not yet been rendered.

If your order is lost in transit, please contact us and we will investigate with our courier partner.

7. Medical Disclaimer

The information provided on our website and during consultations is for general informational purposes and does not constitute a substitute for professional medical advice. You should always consult your GP or NHS healthcare provider if you have concerns about your health.

Weight loss medications carry risks and potential side effects. You are responsible for reading all patient information leaflets supplied with your medication and for reporting any adverse effects to us or your GP promptly.

8. Privacy and Data

We handle your personal and medical data in accordance with the UK GDPR and the Data Protection Act 2018. Your data will only be used to provide and improve our services. We aim to respond to all data-related enquiries within 48 hours. Please refer to our separate Privacy Policy for full details.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the law of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact us via the details provided on our website. We are committed to resolving any concerns promptly and professionally.